Our Covid-19 policy is designed to follow government guidelines and protect interpreters, customers and their end users. The following policy covers face to face interpreting procedures.
- Interpreting is considered key work as we provide support to primary key workers such as social workers, hospital staff and more.
- Interpreters are not obliged to take face to face interpreting appointments. It is up to the interpreter as to whether they wish to take face to face appointments and there is no penalty for not taking appointments. You are required to follow government guidelines on Covid-19, which include the following:
- Wear a mask in enclosed spaces. Interpreters must put their mask on before entering the venue of the appointment and only take it off after leaving.
- Interpreters should wash their hands regularly or use alcohol gel whenever necessary.
- Maintain social distance. 2 metres where possible; 1 metre is acceptable when wearing a mask or similar protection.
- Should an interpreter be concerned that they have symptoms of Covid-19 or have been in contact with someone who has symptoms, or if they’ve been alerted via the NHS app that they should isolate, then the interpreter must let the Vandu office team know as soon as possible and provide all relevant details so that we can inform customers who have been in contact with the interpreter recently.
This policy is inclusive but not exhaustive of our Covid-19 policies. The nature of the virus is such that we will face unusual/unexpected problems, so please call us if you have any questions.
Sussex-based interpreters are eligible for vaccinations at local hospitals. If you’re an interpreter or bilingual advocate for Vandu Languages, email firstname.lastname@example.org and we’ll send you all the relevant information concerning vaccinations.