Meet our team-Olivia
What do we do?
Meet Olivia our service manager
Hi Olivia, can you tell us about your background?
After finishing a year of college I soon realised sitting in a classroom was not for me. I knew I was an active learner and was keen to get the opportunity to work for a real company whilst still growing and developing my skills. So at 17 I took the steps to start to look for an apprenticeship, one of the best choices I have made.
Why did you want to work for Vandu and what made you accept the job?
I loved what Vandu had to offer, when explained what my job role would entail I came away hoping I would get the job. I had a passion for languages at school and was excited at the opportunity for this to be my day to day to work.
What is your job role at Vandu?
I am the service manager at Vandu and take charge of the day to day running of the office.
What does your job require?
It is my responsibility to make sure every desk is running smoothly, helping customers and our professionals to solve complaints and issues. I also plan and work on events and projects to develop the business, as well as working with Diversity Resource International (DRI) our partner organisation.
What do you like about your role?
I love my role at Vandu. Most significantly building a rapport with such a range of people, from our associates through to our customers. I embrace every challenge that presents itself, and every day is different.
Where do you see yourself in 5 years?
I want to keep learning and developing myself professionally. Possibly gain a qualification within the business field. Encouraging and seeing strengths in people is a technique I have acquired in my management role and I would love to continue building on this.
If you want to find out more about our services please email training@vlslanguages.com or call 01273 473986
Vandu Language Services is based in Lewes, Sussex and has been helping organisations overcome the language barrier since 1999. We provide interpreting, translation, bilingual advocacy and cross cultural training for when you need to communicate clearly across cultures.
