Inside Vandu HQ- Fletcher
What do you do for a living?
I work here at Vandu co-ordinating the written translation requests. When clients have documents to translate from or into English I calculate the costs depending on the technicality of the text, formatting requirements, etc. and also give them the time scale once I have checked the availability of the translators.
I also deal with the new freelancer requests by checking their CVs and qualifications, then issuing the required documentations for them to sign and fill in before we can fully register them as a freelance professional. It also requires me to be vigilant for any fraudulent applications or scammers.
In between that I occasionally help the others in the office when needed and I also have a weekend job! Each year I assist with setting up Vandu’s annual conferences, the next one is just round the corner… 
What is your morning routine like?
Once I have made my way to the office the first thing I do when I arrive is check my email messages for any urgent or new translation requests. The moment they are dealt with and any other outstanding jobs are also complete I usually speak with the team to see if there is anything else I can help with.
What’s the most interesting project you have ever managed?
Just over a year ago we supported a gentleman who was running a set of training days for new employees. Some of his new staff did not speak English so we arranged an interpreter to attend to support those staff during the training over a couple of days. The gentleman came back to say they had benefitted massively from our support and thanked us for our help training his new employees for their upcoming work.
What is the best part of what you do every day?
I enjoy working with my team knowing that we are helping people who would struggle to access the services they are entitled to without the support of our freelancers. I have a great time with all my colleagues in the office since we get on so well and I also appreciate speaking with the freelancers as they’re always happy to help whenever they can and respect us as we do them.
At Vandu we have over 1500 interpreters and translators in over 100 different languages. For your free translation quote please call 01273 473986 or email info@vlslanguages.com
